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MysticGlamp
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    • Events
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Privacy Policy

General informationPersonal data administratorPurposes and legal basis for processing personal dataTypes of data processedObligation to provide dataData storage periodRecipients of personal dataYour rightsCookies and tracking technologiesSafety measuresChanges to Privacy PolicyContact

General information


Last update date: 15/03/2025

Niniejsza Polityka Prywatności określa zasady przetwarzania i ochrony danych osobowych użytkowników serwisu MysticGlamp dostępnego pod adresem mysticglamp.pl (dalej „Serwis”).

Personal data administrator

 

The administrator of your personal data is:

RocketDeal - Wiktor Kuśmierek

ul. Aleja Powstańców Wielkopolskich 6b/9, 70-110 Szczecin

NIP: 9552572880

REGON: 525525408

E-mail: mysticglamp@mysticglamp.pl

The Administrator is responsible for ensuring the security of your data and its processing in accordance with applicable law.



Purposes and legal basis for processing personal data


We process your personal data in accordance with Article 6(1) of the GDPR for the following purposes:

Purpose of processing

Legal basis

Account registration and reservation management

Performance of the contract (Article 6, paragraph 1, letter b of the GDPR)

Payment and settlement services

Fulfillment of legal obligations (Article 6, paragraph 1, letter c of the GDPR)

Customer Inquiries Handling

Legitimate interest of the controller (Article 6 (1) (f) of the GDPR)

Newsletter sending and marketing

User consent (Article 6 (1) (a) GDPR)

Ensuring site security

Legitimate interest of the controller (Article 6 (1) (f) of the GDPR)

Data storage for accounting and tax purposes

Legal obligations of the controller (Article 6 (1) (c) of the GDPR)




Types of data processed


We process the following categories of data:

• Identification data (name, surname),

• Contact details (e-mail, telephone number),

• Reservation details (accommodation type, length of stay, reservation number),

• Payment data (transferred directly to the payment operator - we do not store payment card data),

• Technical data (IP address, device data, cookies).

Obligation to provide data


Providing personal data is voluntary, but necessary to complete the reservation and provide services. Failure to provide the required data will result in the conclusion of the contract or the provision of the service.

Data storage period


We store your data for the following periods:

• Reservation data – up to 6 years (in accordance with tax and accounting obligations),

• Contact details – until you object to the processing,

• Marketing data – until consent is withdrawn,

• Data related to the handling of complaints and claims – until the claims expire (in accordance with the Civil Code).


Recipients of personal data


Your data may be transferred to the following entities:

• Online payment operators (e.g. PayU, Stripe, PayPal),

• IT companies providing hosting and technical support services,

• Podmiotom księgowym i prawnym wspierającym działalność MysticGlamp,

• Government authorities, if required by law.

We do not transfer your data outside the European Economic Area (EEA) unless an adequate level of data protection is ensured (e.g. on the basis of contracts containing EU standard contractual clauses).

Your rights


You have the right to:

• Access to your data (Article 15 of the GDPR),

• Rectification of data (Article 16 of the GDPR),

• Deletion of data (“right to be forgotten”) (Article 17 of the GDPR),

• Restrictions on data processing (Article 18 of the GDPR),

• Data portability (Article 20 of the GDPR),

• Objection to data processing (Article 21 of the GDPR),

• Withdrawal of consent to processing (if the basis was Art. 6 sec. 1 letter a of the GDPR),

• File a complaint with the President of the Personal Data Protection Office (PUODO).

W celu realizacji swoich praw skontaktuj się z nami pod adresem mysticglamp@mysticglamp.pl

Cookies and tracking technologies


The website uses cookies to:

• Improvements to website performance,

• Content personalization,

• Website traffic analysis (Google Analytics, Facebook Pixel),

• Operating the reservation system.

The user can manage cookie settings in their web browser. Details can be found in the Cookies Policy.

Safety measures


We take care of the security of your data, including by:

• Connection encryption (SSL/TLS),

• Limited access to data for authorized persons,

• Regular server updates and security.

Changes to Privacy Policy


The Privacy Policy may be updated from time to time. The new version will be published on the Service along with the effective date.

In the event of significant changes, users will be informed via e-mail or notification on the site.

Contact


If you have any questions regarding the protection of your personal data, you can contact us:

📧 E-mail: mysticglamp@mysticglamp.pl

In case of cancellation please contact us. Cancellation conditions depend on the selected festival and will be specified in the regulations.

Yes, your spot is reserved for the entire festival. You can arrive and leave at your convenience.

Upon arrival, simply report to the ComFestival reception desk and show your booking confirmation (printed or on your phone).

• It is forbidden to use open fire and gas in tents and trailers on the ComFestival premises,

• We are not responsible for items left unattended,

• Each guest receives an identification band that authorizes them to stay in the glamping area.

A refundable deposit is charged when booking. After the festival, our team will check the condition of the tent or trailer - if there is no damage, the deposit will be returned to your account.

FA​Q 

Frequently Asked Questions | ComFestival

No, renting accommodation does not entitle you to enter the festival. Tickets for the event must be purchased separately on the organizer's website.

To book a tent or caravan, simply:

• Choose a festival from our offer at comfestival.eu,

• Indicate your preferred type of accommodation (tent or trailer),

• Make an online payment,

• After paying for your reservation, you will receive a confirmation e-mail - this is your ticket to a comfortable stay!

We offer:

• 2-person tents – spacious, ready to use, ideal for couples or friends,

• 2- and 4-person caravans – equipped with comfortable beds, electricity and additional amenities.

Yes! All our tents and trailers are connected to electricity, allowing you to charge phones and other devices.

No, we only offer rental of our ready-made tents and caravans.

MysticGlamp

Comfortable tents and trailers in unique locations.

We create ready-made accommodation spaces – with a comfortable bed, access to electricity, and a refined relaxation area.

You come and live. We take care of the rest.

RocketDeal - Wiktor Kuśmierek

ul. Aleja Powstańców Wielkopolskich 6b/9, 70-110 Szczecin

NIP: 9552572880

REGON: 525525408

E-mail: mysticglamp@mysticglamp.pl

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